FAQ
Looking for answers? Check out our list of frequently asked questions.
Search our questions to find your answers. If you can’t find the answer to your question, please contact us toll-free at 800-247-4184 (TTY 800-383-4184) Monday through Friday, 7:00 a.m. - 7:00 p.m. Central time.
Do you offer legal solutions directly to individuals outside employer groups or organizations?
Today, ARAG® only offers legal and financial solutions through their employers, organizations or associations. If you're not sure whether or not your employer/organization/association offers group legal protection, ask your Human Resources representative or contact ARAG.
As a member, how do I gain access to my benefits?
After you have enrolled in the Legal Plan, you will receive a New Member Welcome Kit with ID Cards and a Member Guide in the mail that will walk you through how to use your plan. Don’t forget to set up your account and log in to the ARAG Legal Center for Members for 24/7 access to your plan benefits.
What is the ARAG Legal Center?
The ARAG Legal Center – the online destination for legal protection – offers a wide array of online tools and trusted resources to help plan for, prevent and resolve legal matters. Regardless of membership, you can turn to the Education Center to help you get started with any legal issue – giving you the confidence and information you need to take control of your situation.
Please note: Access to the ARAG Legal Center is limited to individuals from participating employers/organizations. To locate your Access Code to this site contact a Human Resources Representative, review your benefit communications or call ARAG toll-free at 800-247-4184.
Does the ARAG Legal Plan provide legal protection for all legal matters?
The ARAG Legal Plan provides legal protection for virtually any personal legal need, including adoption, Will preparation, debt collection issues, buying a home and more. ARAG does not provide coverage for any business matters or matters involving employment.
What types of legal services are offered?
ARAG offers you a comprehensive legal plan. Legal services include advice, document review and preparation, follow-up letters or calls, and legal representation for a wide array of legal issues. Plus, ARAG offers you online tools and resources – such as the Law Guide, Guidebooks, Do-It-Yourself Legal Documents™ – to help you take control of your situation.