FAQs

What Would You Like to Know?

Frequently Asked Questions About ARAG Legal Plans

Get Helpful, Reliable Answers

The following list of Frequently Asked Questions will provide a better understanding of how the legal plan works. If you have a question that’s not here, just e-mail us at Info@ARAGgroup.com.

What size of groups does ARAG provide solutions for?

ARAG offers legal solutions as an employee-paid benefit to groups of 250 or more. An employer-paid benefit can be offered to groups of 100 or more.

How will ARAG help me present legal plans to my clients?

What is unique about what ARAG offers?

At ARAG, we believe in a single mission – to enable everyone – and not just those who can afford it – to assert their legal rights. We not only believe in educating and empowering individuals to deal with their legal issue, we provide them with the tools and resources.

In the ARAG Legal Center, we provide ALL employees with a level of protection and empowerment no other provider can match.

With our team of more than 6,400 attorneys and 75 years experience of providing legal protection, ARAG believes in protecting employees and their families when they need it most.

How do I apply to sell ARAG legal plans?

What license do I need to sell ARAG legal plans?

How do I get paid?

Commissions are paid once all required documentation has been submitted and approved. Commissions are paid based on premium received from your clients and are paid via paper check or Electronic Funds Transfer (EFT). Checks are mailed to the current address on file.

What documentation is required to receive commissions?

ARAG requires that all producers have a current application, proof of insurance coverage, license, and a complete appointment and agreement (disclosing the commission rate) on file before any commission payments can be made.

What if I am not receiving my commission payments?

If you are not receiving your commission checks and need to update your contact information, please call us at 800-888-4184, ext. 255 or e-mail Legal@ARAGgroup.com. Up-to-date contact information will ensure timely receipt of commission payments.

Who will my client and I work with to administer the legal plan?

Does ARAG require Social Security numbers?

In order to complete the appointment process, and conduct background checks, producers are required to provide their Social Security Number. Please know Social Security Numbers are not required by members.

What types of attorneys participate in the ARAG Attorney Network?

Attorneys are selected on an individual basis - we contract with individuals, not law firms. Our network of more than 6,400 attorneys at nearly 7,400 locations average more than 25 years of experience and specialize in their areas of practice.

Does ARAG offer a network guarantee?

We provide members an attorney within 30 miles of their home – guaranteed. If there are no Network Attorneys located within 30 miles of a member’s home, ARAG will locate an attorney who will serve the member’s fully covered legal benefits at no extra cost or loss of benefit to the member.

Where is the ARAG Customer Care Center located and how easily can it be accessed?

Our award-winning Customer Care Center is located at the North American headquarters in Des Moines, Iowa. Members can rest assured that the Customer Care Center is in-house and will help them choose the best way to use their legal plan based on their particular situation. To reach the Customer Care Center, members can call 800-247-4184 or e-mail Service@ARAGgroup.com.