Responsiveness
Ron Anderson relates how attorneys can build their practice by being responsive to their clients.
"I've had the privilege of being in the ARAG Attorney Network since 1995.
The advice that I've give someone that's trying to build their practice is to be responsive to their clients. When a client calls or you get an email from client, get back to them as soon as possible. Keep the client informed as to what you are doing. Keep the client informed as to where their case is and what still has to be done.
We try to provide good service to clients by making the client feel at ease when they come to see us and we try to also give prompt, efficient service to the client and always keep the client advised to what is going on in their case.
I think the fact that if you'll keep them informed that you'll find out that they'll be more pleased with you and more likely to use you again and to recommend you to other people."
Ron Anderson
ARAG Network Attorney
West Des Moines, IA